Privacy Policy
This Privacy Policy explains how YieldXAU collects, uses, stores and shares information when you visit https://yieldxau.com, create an account, complete verification, activate a package, make a payment or use member features.
Information we collect
- Account information: name, email address, username, Member ID, password in protected form and profile details.
- Personal and verification information: address, country, phone number, date-of-birth or identity information requested through the verification process.
- Package and payment information: selected package, amount, payment status, wallet address, blockchain network and transaction identifiers. We do not need your wallet seed phrase or private key.
- Network information: referral attribution, sponsor relationship, account placement and eligible reward records.
- Technical information: IP address, browser and device information, cookies, login activity, security logs and pages used.
- Support communications: messages, screenshots and information you provide when requesting assistance.
How we use information
We use information to create and secure accounts, verify identity, process package activations and payments, attribute eligible network activity, administer withdrawals, provide support, prevent fraud, investigate misuse, improve website performance and meet applicable operational or legal requirements.
Cookies and similar technology
YieldXAU uses necessary cookies for login sessions, account security, preferences and website functionality. We may also use limited analytics or performance technologies to understand how the website is used. Blocking essential cookies may prevent sign-in or other account features from working correctly.
How information may be shared
Information may be shared only as reasonably necessary with service providers that support hosting, website operation, email delivery, identity verification, fraud prevention, analytics, customer support and cryptocurrency payment processing. Information may also be disclosed when required to protect users, enforce platform rules, respond to a lawful request or complete a business reorganisation.
External providers operate under their own terms and privacy practices. Blockchain transaction information may be publicly visible because of the nature of distributed ledgers.
Data retention
We keep information for as long as it is needed to operate your account, maintain transaction and security records, resolve disputes and satisfy applicable record-keeping obligations. Retention periods may differ by information type. Data that is no longer required may be deleted, anonymised or securely archived.
Security
We use reasonable technical and organisational safeguards designed to protect personal information. No online system is completely secure. Keep your login details confidential, use a strong password and immediately report suspicious account activity. YieldXAU will never request your password, one-time code, seed phrase or private key.
Your choices and rights
You may review or update available profile information through your account. You may also request access, correction or deletion of personal information, subject to identity confirmation and any information we must retain for security, transaction, legal or operational purposes.
International processing
Our service providers and technical systems may process information in more than one country. Where information is transferred, we use reasonable measures intended to protect it in line with this policy.
Age requirement
YieldXAU is intended for adults who can lawfully enter into agreements. Do not create an account if you are under 18 or below the legal age required in your location.
Policy updates
We may update this policy when platform features, service providers or requirements change. The revised version will be posted on this page. Continued use after an update means the revised policy applies to future use of the platform.
Contact and privacy requests
For a privacy or account-data request, use the official YieldXAU support route and provide your registered email and Member ID. Never include a password, one-time code, wallet seed phrase or private key.